This Privacy Policy explains exactly what personal data BJ App collects from Pakistani players, why we collect it, how it is stored, who it is shared with and what your rights are over your own information.
BJ App ("we", "us", "the Platform") operates the online gaming platform available at bjapp.fun and through the BJ App mobile application. In the course of providing our services to players in Pakistan, we collect and process certain personal data. This Privacy Policy explains how that data is handled.
When you register an account, make a deposit in PKR, place a bet on Cricket or PSL, play a live casino game, claim a bonus or contact our support team, you provide us with personal information. This policy is your complete guide to what happens with that information from the moment it reaches us.
This Privacy Policy applies to all users of the BJ App platform, including the website and mobile application. It should be read alongside our Terms and Conditions and our Responsible Gaming page.
By registering and using BJ App, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not create an account or use the platform.
We collect personal data in several different ways depending on how you interact with BJ App. The categories of data we may collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth | Registration & verification |
| Contact Data | Mobile number, email address, city | Registration |
| Account Data | Username, password (hashed), account settings | Registration & ongoing use |
| Financial Data | PKR deposit/withdrawal amounts, payment method type (JazzCash, Easypaisa, Raast, bank) | Deposits & withdrawals |
| Transaction Data | Bet history, game history, bonus claims, win/loss records | Ongoing platform use |
| Technical Data | IP address, device type, OS, browser, session duration | Automatic on site/app access |
| Usage Data | Pages visited, features used, click patterns, sports markets viewed | Automatic on site/app access |
| Communications Data | Support chat messages, emails sent to us | When you contact support |
We do not knowingly collect sensitive categories of personal data such as health information, religious beliefs or political opinions. Where identity verification requires a copy of your CNIC or similar document, that document is used solely for verification purposes and handled with additional security measures.
BJ App collects personal data only for specific, legitimate purposes. We do not collect data speculatively or beyond what is reasonably needed to operate the platform. The main purposes for which we process your data are:
When you deposit or withdraw funds in PKR through BJ App, we process financial transaction data. The specific data we handle depends on the payment method you use:
All payment data is transmitted over encrypted connections. We retain transaction records (amounts, dates, references) as part of your account history, which you can review at any time from your account dashboard.
BJ App does not accept deposits from payment methods registered in names other than your own. Any deposit identified as coming from a third-party payment method may be returned and the associated account may be flagged for review.
BJ App uses cookies and similar tracking technologies on both the website and mobile application. Cookies are small text files stored on your device that help the platform recognise you between sessions and understand how you use the site.
The types of cookies we use include:
BJ App does not sell your personal data to any third party, ever. We share data only where it is strictly necessary to deliver our services or comply with our obligations. The categories of third parties who may receive data from us are:
We do not share your data with advertisers, data brokers or any party that would use it for purposes unrelated to operating your BJ App account.
BJ App takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration or disclosure.
Despite these measures, no online platform can guarantee absolute security. If you become aware of any suspicious activity on your BJ App account, please contact us at [email protected] immediately and change your password.
We retain your personal data for as long as your BJ App account remains active and for a reasonable period thereafter. The specific retention periods we apply are based on the type of data and the purpose for which it was collected:
When data is no longer required for any legitimate purpose, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.
As a BJ App player, you have meaningful rights over the personal data we hold about you. We take these rights seriously and will respond to any request you make promptly. Your rights include:
To exercise any of these rights, contact our support team at [email protected] with your registered account details and a clear description of your request. We will acknowledge your request and respond within a reasonable timeframe. Identity verification may be required before we action certain requests to protect your account from unauthorised third-party access.
Parents and guardians who believe that a minor may have created an account on BJ App should contact us immediately at [email protected]. We will investigate and take appropriate action without delay. We also encourage the use of parental control tools available on devices and internet service providers to restrict minors' access to online gaming platforms.
BJ App may update this Privacy Policy from time to time to reflect changes in how we operate, changes to our platform features, or updated best practices for data protection. When we make changes, we will update the "Last Updated" date at the top of this page.
For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players — for example, through an account notification or an email to your registered address. Continued use of BJ App after any update constitutes your acceptance of the revised Privacy Policy.
We recommend visiting this page periodically, especially before making account changes, to ensure you are comfortable with how your data is being handled.
If you have any questions, concerns or requests relating to this Privacy Policy or the personal data BJ App holds about you, please reach out to our support team:
These are not just words on a policy page. Each commitment reflects how BJ App actually handles player data every single day.
Every JazzCash, Easypaisa, Raast and bank transfer transaction you make on BJ App is processed over encrypted connections. Payment credentials are never stored on BJ App's own servers — only the transaction references needed to track your PKR balance.
The CNIC and identity checks BJ App performs are not just about compliance — they protect you. Verifying your identity makes it harder for anyone else to make changes to your account or withdraw your funds without your knowledge.
The analytics data we collect helps us understand which Cricket and PSL markets Pakistani players prefer, which live casino tables are most popular, and where the platform can be improved. It makes BJ App better for everyone.
Receiving bonus offers and promotion alerts from BJ App is optional. If you decide you do not want marketing messages, a quick email to [email protected] is all it takes. You will still receive essential account notifications like deposit confirmations and withdrawal updates.
BJ App does not hold onto your data indefinitely. Once an account is closed and the standard retention period has passed, personal data is securely deleted or fully anonymised so it can no longer be linked back to you as an individual.
When BJ App monitors account activity for responsible gaming purposes — such as flagging unusual deposit patterns or enforcing self-exclusion — it uses your data to protect you, not to profit from you. This is always in your interest as a player.